Returns Policy
Last Updated: November 29, 2022
● All Sales of equipment are final.
● Returns of unused, unopened and unmarked products may be accepted within 30 days of the purchase date from Salient Medical (PCA Skin Canada), subject to a 20% restocking fee.
● A return material authorization (RMA) must be obtained from Salient Customer Service or a Sales Representative for any and all returns.
● Salient Medical does not issue cash refunds. The product may be exchanged or returned for a credit towards future purchases.
● All Sales of consumable products are final, except as noted below:
● Defective or otherwise nonconforming product is subject to return pursuant to RMA authorization.
● The Customer is responsible for shipping returned product to Salient, which must be received prior to Salient processing any credits or exchanges.